feel you deserve, consider the following:
Request a live chat on the AT&T te. Live chat operators are available every day from 7 am to 1 am eastern time.
AT&T customer service through its customer forums, available through the AT&T te.
Reach out over AT&T's social media accounts, including Twitter, Facebook, and YouTube.
The last three options provide you with a written record of your conversation with AT&T representatives, something that can be very helpful as you try to resolve your issue.