Q. Are you factory/manufacturer or trader?We are direct factory who owns production workers. Everything is flexible and there is no need to worry about extracharges by the middle man or trader.Q. Can I get free samples?If the sample is available, yes, can be free. If unavailable, need to customize.Q. How long is the delivery time after payment?Usual it is 3-5 days if the goods are available in stock. or it is 15-20 days if customized.Q. What is your minimum order quantity?Actually there is no MOQ for our products. But usually we recommend a quantity based on the price which is easy to accept.Q. Which payment method you can accept?Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.Q. Can products customized? Yes, all products can be customized as per your requirements. Q. What about the package? If er tube+plastic/bubble film + paper tubes or wooden box +wooden palletIf filter pack cap tube, everyone with plastic bubble film + carton or wooden box Q. Can you do the customized Logo or drawing on our special package?Yes, we can do logo or printing according to yours.