2) About repair: If there's any components malfunction, our technicist will provide assistance to solve the problems by video or call. If can't solve the problem or need replace the components, we will sent components with cost free under 3 month (customer need pay feight cost), and show how to replace and install by video.
2A) Please note:
2-1) If ​​there's any problem of the machine, connect with the maintenance department please, do not disassemble yourself.
2-2) During the warranty period, one of the following circumstance, will not belong to our factory's free service range: 1. Damage caused by man-made reason (eg: falling, collision, prevention of corrosive articles) 2. Irresistible causes (such as earthquakes, fires, floods, winds, etc) 3. Disassemble the machine yourself. 4. If the machine is used incorrectly, you need to pay for it's maintance, please carefully look at the notice. 5. quik-wear part. (eg: brush, suction pipelet pipeut transport: Â land / air / sea transportation / express as customer required .Please note: If there's any scratch on the surface that did't affect using, we will not make compensation.
3) About logo: OEM
4) About lead time: the production lead-time is about 10-15 days.About packaging: Air bubble plastic inside, carton and plywood packing outside.
5) About delivery time: If by air, it is about 5-7 days. If by sea, It depends on which Country are you from and where is your sea port, please ask our sales to check.
6) About payment: The payment term is 40% deposit and 60% balance before delivery. After the 40% deposit we will start production, after finish production we will take tos and videos and every detail you want to see, then you make payment of the 60% balance. If you want a product with your logo and color: 70% deposit and 30% balance before delivery.
7) Our Advantages: 1. washing and disinfection equipment R&D and manufacturing. 2. We have served for more than 300 game centers in China inner market. We can provide machine recommendation for customers accordingly. 3. .We are the only one manufacturer who produced this mini-type washing-drying machine 4. Our products are easy to operate and we provide 2 years warranty. 5. A cleaner environment will attract more customers .
