Xtend Call Center Solutions is a cost-effective communication tool deployed to automate inbound and outbound center environment. The implementation of autodialer reduces call cost and manual dialing to a large extent. The call management solution allows automatic answering to customer routine questions and transfers the call for operator assistance only on demand thus enabling agents to handle customer calls more quickly and effectively. The web-based interface of Xtend Call Center Solutions includes automatic outbound dialing capabilities to various .
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