Factory, Workshop and EquipmentâPacking Condition:Our standard packaging is industrial anti-static plastic tray , 10pcs each layer.We also have individual box pacakge for retailing using.âFAQ
1. What is standard warranty time for your products?
All products purchased from WareX shall be free from defects in material and workmanship for a period of time from the date of purchasing, This limited warranty is applicable solely to the original purchaser and is not transferable.This warranty is expressly conditioned upon proper storage, installation, connection, operation and maintenance of products in accordance with their written specifications.FiveYear (5-yr) WarrantyExamination, repair and replacement parts are provided free of charge for the following:
2. If the compatibility fault occur, what your will do?If there is compatibility fault report, we will troubleshoot and analyze the possible reasons1.If it was caused by product fault (hardware,coding..), we will upgrade the hardware ,software , coding on process control.2, if it was caused from using environment (eg.Switches new released firmware..), we will get the same equipment model to do the simulation test to verify the compatibility.3. Please explain how you ensure compatibility for the brands:1.ExperienceWe have an experienced engineering team with over 11 years on compatibility for brands2.Testing FacilitiesWe are able to access to massive major manufacturer's switches , routers ..To verify the compatibility3.ExpertiseWe have a group of expertise who have been focusing on hardware,software,coding compatibility, and have always been analyzing the different brands new released firmware4.Strategic Loyalty CustomersMany of customers work very closely with us on new released OEM equipment and help us to expand our compatibility ectionsWe have many good connections to understand and learn the first hand information about the compatibility trend in the market4. What programming board is used to program optical transceiver products, please mention specific brands and models We design and develop our own programming board to program our transceivers pan>5. Can you make custom transceivers with our company name and logoYes, we can help you to market your own brand of 3rd party transceiversOEM customization :Your LOGO (Labeling)Your P/N (Labeling)Your S/N (Labeling)EEPROM information: Vendor name: customized your informationP/N: customized your informationS/N: customized your informationInformation:
Ms. Lisa CaiWareX Technologies Limited
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