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- Brand Name:coinbases suports
Contact Page Best Practices
Great contact forms typically:
Are easy
to find, so a visitor can quickly get in touch should they need it.
Explain
why someone should contact them, and describe how they can help solve their visitors' problems.
Include
an email and phone number so visitors can quickly find the correct information.
Include a
short form using fields that'll help the business understand who's contacting them.
Include a
call-to-action to provide visitors with another option if they choose not to complete the form.
Showcase
the company's thought leadership, whether by including a list of recent blog posts or articles about the company in the press.
Link to
active social media accounts like Twitter, Facebook, Instagram, and LinkedIn to give visitors a way to engage with the business.
Redirect
to a thank you page that explains when and how you'll be contacting them and links to helpful content and resources.
Are
creative and memorable, allowing visitors to associate contacting your brand with a positive or funny memory.
Show off
what your brand does so visitors and potential customers can get a sense of the work you do before they even get in touch.
Avoid
unnecessary fields and words, so your page remains as straightforward as possible — no fluff.
Now that we've gone over best practices let's review examples of some of the most effective contact pages on the Internet.
Time to get inspired.
How to Contact Coinbase
Coinbase is a cryptocurrency exchange based in San Francisco, California, that allows users to buy Bitcoin, Ethereum, Litecoin and Bitcoin Cash in 32 countries. It has over 13 million users as of
April 3, 2018, and like other digital currency exchanges, has grown rapidly with the rise of cryptocurrency as a whole.
While some users complain about lacking customer support, there are a few ways to try and contact Coinbase, which are detailed below.
By Phone
Coinbase offers phone support for users who would like to talk to a customer service agent.
According to Coinbase’s website, users can contact Coinbase via the phone support option if they believe their Coinbase account was accessed in an unauthorised manner or if they have any general
questions about Coinbase and/or their account.
However, due to security concerns, customer service agents cannot help users over the phone with inquiries specific to their Coinbase account like account history, order statuses, and specific
transactions. These kinds of questions require that the user email Coinbase.
Users can contact Coinbase by telephone 24/7 at the following
Coinbase support toll free customer care service phone number:
☎+-+1888-593-2720
