You can use the chat tool, send an email, or call Roku customer support for assistance. It can be a playback issue, an issue with account activation, a sudden setup of your device, or an issue with a misconfigured or improper connection of the device to the TV. Roku TV, Roku Express+, another Roku device configuration issue, or any other particular issue with the dependability and setup of a remote system. Calling (844) 539-9831 can connect you to Roku customer service at any time. The Roku customer support, which is always open and fixes all kinds of issues with Roku devices, is the most advanced support service available to Roku users. If you're considering watching TV from a Roku device, think about registering and signing up for the service. Show More