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Toll-Free (+1818-594-5119) American airlines Contact Number

  • Origin: India
  • Supply Type: oem service

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  • Company Name [email protected]
  • Membership:Free
  • Business Type: Manufacturer, Trading Company, Buying Office, Agent, Distributor/Wholesaler, Government ministry/Bureau/Commission, Association, Business Service (Transportation, finance, travel, Ads, etc), Other
  • Employees Total
  • Annual Revenue
COVID-19 Travel Per federal law and Amtrak policy, all customers and employees must wear a face mask or covering that fully covers the entire mouth and nose, fits snugly against the side of the face, and secures under the chin at all times while onboard and in stations, regardless of vaccination status or state or local laws. Neck gaiters, open-chin triangle bandanas, face shields, and masks containing valves, mesh material or holes of any kind do not qualify as acceptable face coverings. Face masks can be removed briefly while actively eating, drinking or taking medication. Refusing to wear a mask is a violation of federal law; passengers may be subject to penalties under federal law, denied boarding, removed from the train and banned from future travel in the event of noncompliance. Children under 2 years old are not required to wear a face covering. Passengers must not travel if they have been in close contact with a person who tested positive for COVID-19 within the 14 days prior to travel. Passengers must not travel if they are experiencing the following symptoms: Fever or chills Cough Shortness of breath or difficulty breathing Fatigue Muscle or body aches Headache New loss of taste or smell Sore throat Congestion or runny nose Nausea or vomiting Diarrhea Passengers must not travel if they have been diagnosed with COVID-19 and have not yet met the public health criteria for ending isolation. Passengers must comply with all federal, state and local restrictions on international and domestic travel. Amtrak complies with all applicable city, state and federal ordinances in our stations and at our Metropolitan Lounges across the country, including requiring proof of vaccination status for indoor dining and entering our Metropolitan Lounges where required. Tickets and Passes Amtrak Guest Rewards Points Redemptions Redemption travel may not be reserved unless a sufficient point balance is available in the member's Amtrak Guest Rewards account at the time of booking. Points may be redeemed for travel in the name of passengers other than the member, but tickets and travel documents are non-transferable once issued. Only one child (age 2-12) may be redeemed at half the rail fare for each adult in the reservation. Infants (under age 2) may travel without a ticket, but if a separate seat is desired for an infant, points must be redeemed according to the child rate policy. Redemption travel may not be bartered, brokered, purchased or sold, except under programs fully authorized and/or sponsored by Amtrak. A redemption ticket has no cash value. Passengers with Disabilities Online reservations for passengers with a disability, including reservations for accessible space and/or seating, are currently limited to one-way and round-trip train travel only for one adult or child passenger with a disability and up to one discounted companion. Discounts are not combinable with other discounts (such as Senior, Rail Passengers Association, etc.) and promotions, unless such discounting is expressly described in the terms and conditions of a particular program. To receive a discounted ticket, written documentation of a passenger's disability must be presented at the ticket counter and when boarding the train. At the time of travel, passengers with a disability who travel in an accessible bedroom will be required to certify that they require one or more of the accessible features of the accessible bedroom in order to book and receive the discount. Amtrak train crews are not required or permitted to provide personal care assistance to passengers with a disability. It is the passenger's responsibility to travel with a companion/attendant as necessary. Wheeled mobility devices should not exceed 30 in (76 cm) wide and 48 in (122 cm) long and should have a minimum of 2 in (5 cm) of ground clearance. The weight limit for an occupied wheeled mobility device is 600 lbs. (273 kg). Amtrak permits both manually operated and battery powered wheeled mobility devices. To make reservations on the Auto Train (Lorton, VA to Sanford, FL), Downeaster (Boston, MA to Portland, ME) or Thruway connecting service (bus, ferry, taxi, etc.), or if you're traveling with more than one adult or with children/infants, call 1-800-USA-RAIL or TTY 1-800-523-6590 for assistance. Multi-Ride Passes Multi-Ride pass holders need to confirm each trip (train and date) with RideReserve prior to traveling. Monthly passes are non-transferable. Six-ride passes are non-transferable. Monthly passes will be canceled automatically, and refund limits will be imposed, if passes are not picked-up on or before the first day of the valid travel month. Ten-ride passes are non-transferable on most routes. On Pacific Surfliner, more than one person may use a ten-ride passes at one time. Seating is limited. Seats may not be available on all trains at all times. Multi-Ride Restricted Trains Multi-ride passes are not valid on the following trains: Acela (all trains) Northeast Regional Trains 135, 156 Trains 83, 93 - Not permitted between New York City & Philadelphia, PA and intermediate cities. Trains 84, 87, 94, 95, 194 - Not permitted between New London, CT & Washington, DC and intermediate cities. California Zephyr 5, 6 Cardinal 50, 51 Carolinian Trains 79, 80 - Not permitted between New York City & Washington, DC and intermediate cities. City of New Orleans 58, 59 Coast Starlight 11, 14 Crescent 19, 20 Empire Builder 7, 8, 27, 28, 807, 808 Lake Shore Limited 48, 49 Palmetto Trains 89, 90 - Only permitted between New York City & Washington, DC and intermediate cities. Silver Meteor 97, 98 Silver Star 91, 92 Southwest Chief 3, 4 Vermonter Train 56 - Not permitted between New York City & Philadelphia, PA and intermediate cities. USA Rail Pass The USA Rail Pass is not a ticket and is not valid for travel; it is used to obtain all tickets for travel. USA Rail Pass holders need to confirm each trip (train and date) with RideReserve prior to traveling. The pass validity period is 120 days following the date of your purchase. Once you travel on your first segment, you will have 30 days before your pass expires. When traveling on a USA Rail Pass, you must have a ticket and a reservation for each train you board. The USA Rail Pass entitles you to travel in regular Coach class seats. For USA Rail Passes purchased after June 2021, upgrades to Business class or Sleeping Car accommodations are not available at this time. Once your first travel segment is reserved, you must complete your travel within the selected travel duration of the pass. The travel duration period begins on the first date of travel, not the date on which the reservation was made. The USA Rail Pass is valid for travel on all Amtrak trains except Auto Train, Acela, Thruway bus connections (7000-7999 series), and the Canadian portion of trains operated jointly by Amtrak and VIA Rail Canada. Travel is restricted to four one-way trips between two cities, and to all cities in between, over the same route. USA Rail Pass prices are subject to change and are not guaranteed until actual travel reservations are made. The USA Rail Pass may not be combined with other offers, discounts or promotions. The USA Rail Pass is not available for purchase onboard trains. The USA Rail Pass is non-transferable. The following terms apply specifically to all USA Rail Passes purchased before May 2021: When traveling on a USA Rail Pass, you must have a ticket and a reservation for each train you board. You must make reservations and pick up your ticket(s) before boarding any train. The USA Rail Pass entitles you to travel in regular Coach class seats. On some trains, you can upgrade your Coach seat to Business class or Sleeping Car accommodations for the appropriate surcharge. After you purchase your USA Rail Pass, you have one year to exchange it for a paper USA Rail Pass and begin travel. Travel must begin within 180 days of the date the pass is issued. Once you are issued a paper USA Rail Pass, you have 330 days to complete your travel. All travel must be completed within 180 days of reserving the first travel segment or within the selected travel duration of the pass once the first travel segment is reserved, whichever comes first. Tickets obtained with the pass are not valid for travel unless the pass is also presented. Reservations and tickets are required for all travel segments prior to boarding. Fares paid onboard will not be refunded. RideReserve Passengers traveling with an Amtrak Rail Pass (Multi-Ride and USA Rail Passes) or with a regional rail ticket where travel on specified Amtrak trains is permitted and requires ride confirmations will need to confirm their intended trip prior to boarding. Up to 2 trip confirmations per travel day; once in each direction, when traveling on Multi-Ride Passes.. Trip confirmations are allowed as early as 14 days prior to departure or as late as scheduled departure through or the Amtrak app or until actual departure via an Amtrak agent (for Amtrak Muli-Ride Passes and regional rail tickets). RideReserve confirmations initiated on and the Amtrak app can only be made with an active Amtrak Rail Pass containing a valid email address or an applicable regional rail ticket number. RideReserve confirmations are only required on reserved services with Multi-Ride Passes. RideReserve confirmations are required on reserved and unreserved services with USA Rail Passes.. Where accepted, regional rail tickets require RideReserve confirmations on reserved services. Seats may not be available on all trains at all times. RideReserve terms may be different for regional rail services. Check with your service provider for specific cross-honor terms. Amtrak Rail Passes do not entitle travel without a RideReserve confirmation. If RideReserve confirmations are not made prior to boarding a train, passengers will be considered unticketed and current Amtrak Carriage of Passengers terms apply. Fares, Modifications and Refunds About Fares Amtrak will exercise reasonable efforts to ensure that all published fares are accurate and available for sale, but Amtrak reserves the right to correct any erroneously published fare that Amtrak did not intend to offer for sale. In the event that an erroneous fare is inadvertently published for sale and a ticket is issued at the erroneous fare before it has been corrected, Amtrak reserves the right to cancel the ticket purchase and refund all amounts paid by the purchaser or, the purchaser's option, to reissue the ticket for the correct fare. Amtrak reserves the right to limit the number of coach seats and accommodations sold at any excursion, special or discounted fare. On reserved services, a range of fares may apply. Amtrak will quote and price your travel at the lowest fare available at the time you make your reservation. On unreserved services, the lowest fares may be restricted during peak travel periods. Changes to your itinerary may affect the fare, and a fee may apply when tickets are reissued. Some discount fares may require purchase in advance of travel and may be non-refundable. Fares are not guaranteed until we provide you with a reservation confirmation. Fares, routes and schedules are subject to change without notice. For all fares, full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved service). Saver Fares Saver Fares are the lowest available and deeply-discounted fares, are limited in availability and require advance purchase. Saver fares are available in Coach on reserved services and Acela Business class. Refunds: Non-refundable 24 hours or more after booking but may receive a 75% non-refundable eVoucher. Changes: 25% fee if changed more than 24 hours after purchase. Change fee waived for Select Executive members. Upgrade coupons not allowed. Passenger type and promotional discounts are not valid with Saver Fares. Value Fares Available on all Amtrak routes, Value Fares offer several refund options and are the regular rate for fares. Like Saver Fares, the availability of Value Fares is limited. Value fares are available in Unreserved Coach, Coach on reserved services and Acela Business class. Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Unreserved tickets incur 25% fee if canceled an hour or more after purchase. No change fee Flexible Fares Flexible fares are available in Unreserved Coach, Coach on reserved services and Acela Business class. Refunds: Full refund to original form of payment with no fees if canceled before departure. No change fee Business Class Fares Business fares are available only in Non-Acela Business class. Refunds: Full refund to original form of payment with no fees if canceled before departure. No change fee Premium Fares Premium Services include Acela First class and sleeper accommodations. Acela First class Refunds: Full refund to original form of payment with no fees if canceled before departure. No change fee Sleeper Accommodations Refunds: Full refund to original form of payment with no fees if canceled 121 days or more before departure. Refund to original form of payment with 25% fee charged if canceled 120 to 15 days before departure. Within 14 days of departure, only refundable to non-refundable eVoucher with a 25% cancellation fee. No change fee Corporate and Federal Government Fares Corporate and government fares are available in Unreserved Coach and Coach on reserved services and Acela Business class. Refunds: Full refund to original form of payment with no fees if canceled before departure. No change fee "No Show" Policy A "no-show" is defined as a passenger's failure to travel on a segment from its origin without first canceling that portion of the itinerary. For all types of tickets, if your travel plans change and you do not modify or cancel your reservation before departure and then do not board your train, your entire reservation will be canceled, including all subsequent segments in the itinerary, and any remaining funds or points for that trip may be forfeited. Refund Calculations There are two options for receiving a refund when canceling your Amtrak reservation: Refund to the original form of payment Receive an eVoucher to apply as payment toward future trip purchases The cancellation policy for paid reservations (one-way, roundtrip or multi-city) is based on the type of fare purchased: Saver, Value, Flexible, Business, and Premium. Cancellation fees have a minimum of $5.00 and a maximum of $250.00 per transaction (maximum of $250.00 does not apply to monthly or multi-ride tickets). An Amtrak ticket becomes non-refundable, not valid for carriage and has no exchange value, after one year from the date payment was made for that ticket (or other period if so endorsed on the ticket). If a customer does not take the entire trip paid for, the remaining ticket value is calculated by subtracting the fare for any travel already taken from the total amount paid. The refund policy applies as soon as payment is made, whether or not any ticket is printed, and applies to entire fare paid including both rail fare and any accommodation charge. The Amtrak refund and cancellation policy is subject to change at any time. eTickets and tickets purchased through other prepaid programs are considered "paid for" and subject to the refund and cancellation policies of any component rail fare, customer type discount, and/or promotional discount, even if paper value tickets have not yet been printed. Reward Ticket Cancellations and Modifications One-Way, Round-Trip or Multi-Segment Reward Travel Cancellations: A 10% points penalty is assessed for any refund (redeposit) to the Member account. If canceling a non-sleeper ticket within 24 hours prior to departure, or a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive and Select Plus members). Modifications: A points difference (to new, prevailing fare) will apply in all cases with a 10% points penalty withheld on any fare difference returned to member. If modifying a non-sleeper ticket within 24 hours prior to departure, or a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive and Select Plus members). Multi-Ride (Six-Ride, Ten-Ride) Reward Tickets Cancellations: Points are refunded minus a 10% points penalty if unused and unexpired. Points are non-refundable if first trip is used or if ticket is expired. Modifications: Before first ride, a full exchange in point value will be issued without penalty. No exchange in point value after first ride or after expiry—whichever comes first. Monthly Pass Reward Travel Cancellations: Points are refunded minus a 10% point penalty prior to first day of valid month. Redemption is non-refundable on or after first day of valid month. Modifications: Full exchange in point value prior to valid month. No exchange in point value on or after first day of valid month. A "no-show" for any segment will result in forfeiture of points and travel for that segment, as well as all subsequent segments in the itinerary. Multi-Ride Ticket Cancellations A cancellation fee applies to all multi-ride refunds. Refunds may be restricted if the multi-ride ticket was paid for with a tax-free transit subsidy. Monthly Ticket Refund Policy Refund before valid month and zero rides (lifts) taken Full refund, less 25% cancellation fee 75% exchange value Refund day 1-10 of valid month 50% refund, less 25% cancellation fee 50% exchange value, less 25% cancellation fee Refund on or after day 11 of valid month Non-refundable No exchange value Ten-Ride and Six-Ride Ticket Refund Policy Zero rides (lifts) taken Full refund, less 25% cancellation fee 75% exchange value One or more rides (lifts) taken Non-refundable No exchange value USA Rail Pass Refunds The USA Rail Pass is only refundable before travel begins. Once travel has begun the pass may not be exchanged or refunded. A full refund will be given if canceled within 1 hour of purchase. A 25% cancellation fee will be applied if canceled prior to the issuance of tickets or at least two days before the scheduled departure. If not canceled two days before the scheduled departure, the ticket is forfeited, and no funds can be applied toward future travel. The pass, and all tickets issued with the pass, must be turned into an Amtrak ticket agent no later than two days before the date of the first use written on the pass. Substantial cancellation fees apply when sleeping accommodations are canceled less than 15 days in advance. Lost or stolen USA Rail Passes are not refundable or replaceable after travel begins. Service Disruption Fare Protection Under certain circumstances, Amtrak will protect the fares of passengers booked on trains affected by a service disruption who are reaccommodated onto another train, or who postpone travel to a later date. In many situations the customer can make the change through or the mobile app. Accommodation Types Covered The fare protection policy applies to changes that are within the same type of accommodation, but where the inventory class (bucket) has changed. Exception: In the event of a service disruption on day of departure in the Northeast Corridor the following re-accommodation and fare protection to Acela is allowed pending space availability. For any Acela departing the passenger’s origin station within 2 hours of the original trains departure: passengers in coach class may travel in Acela Business class passengers in business coach class may travel in Acela Business class passengers in sleeper class may travel in Acela First class Fare Protection When a Train is Late If a train is late, and the passenger wants or needs to take another train, under certain circumstances the fare will be protected. Corridor - 1 hour late: characterized by frequent or short distance service. This includes local travel within corridors on long distance trains where this is permitted. Long distance - 2 hours late: all other routes, including all trains with sleeping car service. Passenger Wants a Refund If another train of the same type operates (Acela to Acela, Northeast Regional to Northeast Regional) before the late train, if the space is available, the passenger may take the earlier train. If the passenger decides not to travel, the passenger may receive a refund, without fee or non-cancellation charge, if the train is late at the boarding station by more than the amount shown above. Illness Waiver Policy When a passenger requests to change or cancel his or her travel plans due to an illness and upon presentation of a doctor’s note, Amtrak will modify or waive fare change and refund policies that would have normally applied to that change or cancellation had it been made voluntarily. This waiver will apply to all persons in the ill passenger’s party. eVouchers In certain situations when you downgrade or cancel a trip, you can receive some or all of your money back in the form of an eVoucher. eVouchers store your ticket value electronically in our reservation and ticketing system, ready for you to apply as payment toward future trip purchases. Downgrade Exchange An eVoucher that has been created by a downgrade exchange is refundable if the associated fare rules allow but may be subject to a cancellation fee. Downgrade Modification and Cancellation When you cancel or modify a paid reservation before the scheduled departure (and the modified fare is lower), any residual value that is non-refundable or cannot be immediately refunded will be automatically transferred to an eVoucher. Refundability, if any, is determined by the rules of the fare paid. Penalties for non-cancellation will apply. Downgrade or Cancellation due to an Amtrak Initiated Change If Amtrak makes a schedule change, an equipment substitution or cancellation and the new accommodation charge or rail fare is lower as a result, an eVoucher will be created to hold any residual value. A cancellation fee or non-cancellation penalty will not apply to the refundable amounts in this eVoucher. eVoucher Owner The funds in an eVoucher will be held in the name of the Primary Passenger of the original reservation (the first passenger listed in a reservation). An eVoucher can only be redeemed by the person whose name appears on it and can only be used for a reservation that includes the Primary Passenger as one of the passengers traveling on the reservation Buying or Transferring eVouchers eVouchers that are bought, sold, auctioned or transferred to or from a third party are prohibited and the value will be confiscated and voided, and travel will not be permitted. By redeeming an eVoucher, the passenger named on the eVoucher acknowledges the content of these terms and conditions and agrees to abide by them. eVoucher Expiration An eVoucher will expire one year after issuance. Any refundable amount left in an eVoucher may be refunded until the eVoucher expiry date. Refunding an eVoucher Depending on the fare rules and terms of the original ticket purchase, funds in an eVoucher can be: Refundable: returned as a refund check through an Amtrak Refund office only or credited back to the payment method used to pay for the original ticket. There may be a cancellation fee if the return of a paper value ticket created the eVoucher. Non-refundable: cannot be refunded as money back but can be used to pay for future travel. A combination of refundable and non-refundable amounts. The value of an eVoucher used as a form of payment is non-refundable (e.g., an eVoucher is redeemed to pay for a ticket). If a reservation that was paid for by eVoucher is canceled or downgraded, the value will be stored in a new, non-refundable eVoucher in the name of the Primary Passenger of the new reservation. The initial expiration date and eVoucher name will remain the same as the original eVoucher issued.
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