Coinbase Phone Number ꧁༺☎️™+⥙【((888)9O9‒2616 Pro Customer Service SDFADSFDS. If you've already waited 24 hours and are still not receiving the codes, check with your phone carrier to see if they are blocking our SMS messages I got a new phone number and still have my old number Sign in to your account with your username, password, and 2-step Show More...
Coinbase ꧁༺☎️™+⥙【((888)9O9‒2616 Pro Customer Service SDFADSFDS. If you've already waited 24 hours and are still not receiving the codes, check with your carrier to see if they are blocking our SMS messages I got a new and still have my old Sign in to your account with your username, password, and 2-step verification code from your old Go to your Security Settings page Verify your new Set your new as the Primary (optional) Delete your old Coinbase Customer Support Coinbase ** # KWDZjb ® - USA & GLOBAL One of the world’s largest cryptocurrency exchange, Coinbase, was initially started in China but later on, it shifted it’s headquarter to Island of Malta in EU. Since its inception, the exchange managed I got a new and no longer have my old Sign in to your account with your username and password When prompted for a 2-step verification code, select Code not working? Note: If you do not get this prompt after providing your username and password, try logging in on an Incognito browser or clearing your cache and trying again. You will need to provide the old associated with your account as well as a new For security reasons, you will then be prompted for: Images of the front and back of your to ID A webcam to of yourself, taken at the time of the prompt Once all steps have been completed and a 48-72 hour security waiting period has completed, your will be updated I got a new and can't remember my old Try to remember your old or find a record of it in your files. Without this the account recovery process will take much longer. If you cannot remember or locate your old our support team and let us know that you don't remember your For the fastest resolution, please select Login Issue as the category and 2 Factor Authentication - SMS as the sub-category. Land It is not possible to receive 2-step verification codes delivered via voice call. We recommend using an Authenticator app instead of a landever possible. Tips for a successful Account Recovery Troubleshooting tips for uploading and verifying your ID: tos of your ID can be uploaded. They do not have to be taken by the webcam. Try using your camera or a scanner to take clear pictures of the ID Take the picture in a well lit area. Natural light works best Try to use indirect light for your ID to avoid glare If your webcam can be moved, try setting the ID flat on a tabletop and moving the camera instead of moving the ID Try to have a plain background, like a white piece of paper. Holding it in your fingers can confuse the focusing lens Use an up-to-date version of the Chrome browser Clear your browser cache, restart the browser, and try again Wait 30 minutes between attempts Tips for your selfie: Make sure light is coming from in front of you, not behind you, so your face is clearly visible Face the camera directly and try to include from the shoulders to the top of your head Try to have a plain wall as a background Try to have indirect light and no backlight Do not wear sunglasses or hats during this process If you were wearing glasses in your ID to, try wearing them in your selfie to. If you were not wearing glasses in your ID to, try removing them for your selfie to.How To Coinbase Customer Support By Nov. 5, 2020 4:54 PM ET Let's learn how to support by using Coinbase , and on the way understand what makes customer ... 2-step verification troubleshooting This page contains troubleshooting steps for the various 2-step verification options provided by Coinbase. Security Keys Problem Solution My security key isn't working Remove the key from the port and insert again. A light should appear on the key Close and reopen your browser and then try again Clear your cache and cookies from your browser and try again Check to make sure your key supports WebAuthN Fido2 standard. You can confirm with your key manufacturer I want to update my security key to a new key Sign in to your account with your username, password, and 2-step verification code from your old Go to your Security Settings page Select Manage next to the security key name Under your security key management window, select remove for the key you would like to remove from your account Select the 2-step verification method to replace the security key I lost or broke my security key You will need to first complete account recovery Once account recovery is complete, your previous security key will be automatically removed and your account will default to SMS as its primary security method You'll then need to acquire and add another security key How do I remove a security key? Go to your Security Settings page Select Manage, then select Remove (all security keys linked to your account will be removed) Set up another 2-step verification method Authenticator Problem Solution I want to move my 2-step verification codes to a new device while maintaining the old device Sign in to your account with your username, password, and 2-step verification code from your old Go to your Security Settings page Regenerate your secret key (Note: regenerating your secret key will invalidate your old device tokens) Scan the new secret key with your new Authenticator device I lost my Authenticator device or app our support team and let us know that you've lost both your Authenticator app and My codes are not working Check that the clock on your device is correct and set to the correct timezone. An incorrect clock can cause codes to be out of sync. Authy Issue Try these actions I lost my Authy device or app and have a new Recover your account by selecting the "Unable to submit a one time code?" link after providing your username and password. Note, this must be done on the Coinbase website, not the mobile application. For security purposes you will need access to a webcam and pictures of a valid state-issued ID to complete this process. Once completed, you will receive 2-step verification codes by SMS to your verified Note: If you do not get this prompt for a code after providing your address and password, try logging in on an Incognito browser or clearing your cache and trying again. New SMS Text Problem Solution I'm not receiving SMS codes If you're using an Authenticator app or Authy for your 2-step verification codes, you will not receive SMS to your Please use the code from the app to log in Due to issues with the SMS network itself, codes may be undeliverable to some customers. To prevent this, it is recommended to use an Authenticator app for 2-step verification in your Coinbase account if possible, as they do not require internet connectivity or SMS coverage once configured Your device's SMS inbox may be full. Please try deleting some messages from your inbox and request a code again If you've tried to login several times and still have not received the codes, our system may temporarily stop sending the codes as a security measure. After 24 hours we will resume sending codes via SMS message
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